Refund policy

Cancellation by the Client

All deposits are non‑refundable for change‑of‑mind cancellations.
A cancellation is effective once written notice is received.

Cancellation fees:

Within 7 days of the event or if safe setup is obstructed: 100% of the total fee

 

Cancellation by Whiskey N Wine

If Whiskey N Wine cancels your booking, you may:

Transfer payments to a new date, or

Receive a full refund 

 

Cancelation by Force Majeure

Whiskey N Wine is not liable for delays, cancellations, or losses caused by events outside our control, including:

  • Natural disasters
  • Pandemics
  • Severe weather
  • Government restrictions