Refund policy
Cancellation by the Client
All deposits are non‑refundable for change‑of‑mind cancellations.
A cancellation is effective once written notice is received.
Cancellation fees:
Within 7 days of the event or if safe setup is obstructed: 100% of the total fee
Cancellation by Whiskey N Wine
If Whiskey N Wine cancels your booking, you may:
Transfer payments to a new date, or
Receive a full refund
Cancelation by Force Majeure
Whiskey N Wine is not liable for delays, cancellations, or losses caused by events outside our control, including:
- Natural disasters
- Pandemics
- Severe weather
- Government restrictions